massivecraft-logotype-plugin-massivetickets-2000

Player Guide
Server Owner Guide
Spigot
Bukkit
GitHub

Introduction

MassiveTickets is a Help Ticket plugin designed to Game Staff members. This unique plugin helps staff track player submitted issues and lets us get to you in a timely fashion to address your issue. Usage of the plugin goes like this:

  1. Player files a help ticket.
  2. Staff Member picks the ticket.
  3. Staff Member helps Player.
  4. Staff Member or Player marks the ticket as done.
  5. Staff Member gets a point in the weekly high score.
  6. Staff Member gets weekly achievements.

Notable

  • Only one ticket per player at a time.
  • If a player logs out their ticket is marked as done automatically.
  • Moderators must mark themselves as working to be counted.
  • Moderators get achievements when helping players.

Player Commands

  • /ticket s,show show your own ticket
  • /ticket c,create <message> create a new ticket
  • /ticket d,done mark your own ticket as done
  • /ticket m,modlist list working moderators
  • /ticket v,version show plugin version

Moderator Commands

  • /ticket l,list [page=1] list the tickets
  • /ticket s,show [player=you] show a ticket
  • /ticket c,create <message> create a new ticket
  • /ticket d,done [player=you] mark a ticket as done
  • /ticket p,pick <player> pick a ticket
  • /ticket y,yield <player> yield a ticket
  • /ticket hs,highscore [week=now] [year=now] show highscore
  • /ticket m,modlist list working moderators
  • /ticket w,working set if you are working
  • /ticket v,version show plugin version

The Achievement System

1: Almost Nothing

1: Almost Nothing

  • Item: 1x Moldy Bread
  • Item: 1x Tiny Piece of Antimatter

3: It’s Something

3: It's Something

  • Item: Cookie of Something

5: A poor twerksman blames his tools

5: A poor twerksman blames his tools

  • Item: Bow of the Trendy Twerker

7: A ticket a day keeps the doctor away

7: A ticket a day keeps the doctor away

  • Item: 2x Potion of Extended Regeneration

10: Over 9… it’s… Dinner Time!!!

10: Over 9... it's... Dinner Time!!!

  • Item: 1x Dinner Bread
  • Item: 1x Dinner Apple
  • Item: 1x Dinner Lemonade

20: 20 is Plenty!

20: 20 is Plenty!

  • Item: 20x Golden Nugget

30: Remember: Sharing is Caring

30: Remember: Sharing is Caring

  • Item: 3x Cake of Compassion

40: Remember: Know thyself… you be fish?

40: Remember: Know thyself... you be fish?

  • Item: 1x Fish of True Self

50: Honorable Helper

50: Honorable Helper

  • Item: 1x Honorable Helper Award Clock
  • Item: 1x Pathetic Pokingstick
  • Money: 200 Regals

60: Sandals of the Trendy Twerker

60: Sandals of the Trendy Twerker

  • Item: 1x Sandals of the Trendy Twerker

70: Pants of the Trendy Twerker

70: Pants of the Trendy Twerker

  • Item: 1x Pants of the Trendy Twerker

80: Vest of the Trendy Twerker

80: Vest of the Trendy Twerker

  • Item: 1x Vest of the Trendy Twerker

90: Headband of the Trendy Twerker

90: Headband of the Trendy Twerker

  • Item: 1x Headband of the Trendy Twerker

99: Close but no Cigar

99: Close but no Cigar

  • Item: No Cigar!

100: Magnificent Moderator

100: Magnificent Moderator

  • Item: 1x Magnificent Moderator Award Carrot
  • Item: 1x Powerful Pokingstick
  • Item: 1x Pie of Prosperity
  • Money: 500 Regals

125: Master of the Ticket Fondue

125: Master of the Ticket Fondue

  • Item: 10x Ticket Fondue

150: Potato Party with the Party Potatoes!

150: Potato Party with the Party Potatoes!

  • Item: 10x Party Potatoe